SUITE 05 · QUALITY

Quality isn't inspected. It's built on the line.

Live SPC, genealogical lot traceability, and non-conformance management with mandatory corrective action. What the auditor used to request now assembles itself.

Live SPC Genealogical traceability Non-conformances & CAPA
TYPICAL IMPACT · QUALITY

What changes when quality walks alongside production.

Figures backed by studies from McKinsey, Walmart/IBM, and specialized quality management publications.

COPQ−50%Reduction in total cost of quality (scrap, rework, warranties)
TRACEABILITY2.2secTo trace product origin vs. 7 days with manual process
CAPA−50%Corrective action (CAPA) closure time
AUDIT−83%Reduction in external audit preparation time
THREE MODULES

The quality system the auditor asks for and the plant actually uses.

Statistical control without Excel, traceability without paper binders, and non-conformances with mandatory CAPA. All connected to operational data.

01

Control charts online — not in Friday's Excel.

Every measurement (manual or from the RTX) enters the corresponding control chart. Nelson rules evaluated instantly, alerting the supervisor before the actual OOC.

  • Live Cpk / Ppk. Capability by work center, product, and shift. History visible with one click.
  • Dynamic limits. The system recalculates UCL/LCL using moving lots. No manual recalculation.
app.syncbox.group / quality / spc / L-4228OOC
Cpk1.42● capaz
Ppk1.28● aceptable
Sigma4.3σ● ▲ +0.2
OOC hoy1● investigar
X̄ · Peso pieza · 30 lotesTarget 28.0g · LCS 28.6 · LCI 27.4
OOCLCSLCI
NELSON 1Punto fuera de 3σ · lote L-4228 · 14:42INVESTIGAR
NELSON 52 de 3 consecutivos en zona A superiorVIGILAR
02

A tree per lot — from raw material to the truck.

Each lot inherits its inputs, recipe, operator, machine, and measurements. Genealogy queryable instantly. Surgical recall in minutes.

  • Navigable genealogy tree. Go up and down through the lot: parent inputs, child lots, pallet, order, customer.
  • Data pack per serial / lot. PDF with material, recipe, measurements, and signed certificates — assembled in one click.
  • Automatic hold. Out-of-spec lots are blocked in the warehouse until formal quality release.
app.syncbox.group / quality / genealogy / L-4228RETENIDO
Genealogía · Lote L-4228
Envase 1L HDPE blanco · 15,000 und
HEAT · HDPEH-2418-22780 kg · IndugasMASTERBATCHMB-WHITE-818 kg · CabotADITIVO UVUV-B322.2 kg · BASFLOTE PRINCIPALL-4228INY-03 · receta ENV-1L-WPALÉP-1182✓ OKPALÉP-1183⚠ RETEN.PALÉP-1184✓ OKoperario · M. Restrepociclo · 15.2 s · turno AMmediciones · 1,240 pzs · OOC × 1
03

Every non-conformance drives a corrective action.

Internal deviations, customer complaints, and supplier incidents follow the same flow: root cause (5 Whys), corrective action, verification, and closure with evidence.

  • Unified register. Internal, customer, supplier, and audit entries share the same format and board.
  • CAPA with owner and deadline. Assigned corrective action, deadline, required evidence, and mandatory verification.
  • Measured cost of non-quality. Each NC costed: rework, scrap, returns, freight. Monthly report to the committee.
app.syncbox.group / quality / nc / NC-0428EN CAPA
No conforme NC-0428
Reclamo cliente · peso fuera spec · lote L-4228
01Registro12 feb · Ana G.
02Contenciónbloqueo palé P-1183
03Causa raíz5 porqués · hoy
04Acción correctivaplazo 20 feb
05VerificaciónCpk ≥ 1.33
06Cierrecalidad firma
5 porqués · en progresoowner · C. Vélez
1
¿Por qué el peso quedó fuera de spec?Porque la dosificación de MB-WHITE bajó 0.4% durante 2h.
2
¿Por qué bajó la dosificación?Porque el dosificador gravimétrico mostró error de calibración.
3
¿Por qué mostró error de calibración?Porque la celda de carga estaba sucia con aditivo acumulado.
4
¿Por qué no se limpió la celda de carga?— pendiente de respuesta —
5
(se habilita al completar 4)
Scrap lote afectado$ 840.000
Retrabajo palé P-1183$ 420.000
Reposición cliente$ 1.200.000
Costo no-calidad NC-0428$ 2.460.000
FAQ

Frequently Asked Questions about Quality Suite

We show you a recall in 12 minutes — with real data.

We load a sample lot into SyncBox and simulate a customer complaint. You see how the dossier is assembled, the affected pallets are calculated, and the CAPA is triggered.

Request demo